Medical Articles & News

Good Patient Financial Experiences Should be Standard Practice

March 27, 2020 by John Ziegler
Tags: Health

This bears repeating: good patient financial experiences should be standard practice. Currently, they are anything but standard. 

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The Many (and Mutual!) Benefits of Pre-Care Patient Engagement

March 20, 2020 by John Ziegler
Tags: Health

Sadly, for many people, patient experience is a matter of life and death. Every decision made in the healthcare sector (whether it’s how frequently a patient should be seen, or when to administer treatment) has an impact far beyond that decision point. And every provider, naturally, wants the best outcomes for their patients. Achieving these outcomes requires consideration of every aspect of the patient experience — from the bank to the bedside.

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Hahnemann Hospital Closing - The bankruptcy of Hahnemann Hospital Puts Thousands of Philadelphia’s Poorest at Risk.

August 2, 2019 by Christopher Wolfington
Tags: Patient Financial Management, Provider, Health

It is a tragedy when an important healthcare facility serving a needy community has to shut its doors and place the lives of those it serves at risk. Unfortunately, continuing financial losses are forcing the closure of Hahnemann University Hospital, one of the nation’s most historic medical facilities. Hahnemann Hospital, which primarily serves some of the poorest residents of Philadelphia, might have avoided this unhappy outcome if it had implemented a patient financial management program that optimized pre-care patient intervention to strengthen revenue.

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