Medical Articles & News

FinPay's Patient Satisfaction Survey

November 27, 2019 by Christopher Wolfington

FinPay conducted a 6 month patient satisfaction study to measure how satisfied patients were with their FinPay pre-care financial experience.

We we're amazed by the results:

  • With thousands of patients in the study we had a response rate of 11.3%, which is almost 10 times the industry norm. One of our customers experienced a 20.8% response rate.
  • Respondents gave a 99% satisfaction score on their financial experience with FinPay. 

If you would like to learn how your organization can build patient loyalty, satisfaction, and higher recovery of patient financial responsibility, contact us today.

Below is the summary of the study results:

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Best Practices of Pre-Care Patient Engagement

October 21, 2019 by John Ziegler
Tags: Patient Financial Management, Tips

According to a study in the Annals of Family Medicine, the average amount of time that a doctor spent on an individual patient visit was 17.5 minutes. That leaves a lot of time to form an impression of a practice. 

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Five Things You Didn't Know About Patient Financial Management

September 24, 2019 by John Ziegler
Tags: Patient Financial Management, Article

Optimal patient health is the collective goal of the healthcare industry, but in order to provide high-quality care that keeps patients healthy, providers need to be fiscally healthy themselves. Good patient financial management is a crucial part of this health: Keeping revenue high while strong patient relationships.

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Will Medicare Work For Everyone?

August 26, 2019 by Christopher Wolfington

The healthcare system in the United States is once again poised for upheaval. It has only been 11 years since Congress passed the Patient Protection and Affordable Care Act (PPACA), popularly labeled Obamacare, but new political and societal groups are eager to make healthcare a government-sponsored entitlement for everyone. A multitude of proposals that largely focus on expanding Medicare has shaken the fragile U.S. healthcare sector, and if Congress does pass one, it could tip the system into chaos.

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Hahnemann Hospital Closing - The bankruptcy of Hahnemann Hospital Puts Thousands of Philadelphia’s Poorest at Risk.

August 2, 2019 by Christopher Wolfington
Tags: Patient Financial Management, Provider, Health

It is a tragedy when an important healthcare facility serving a needy community has to shut its doors and place the lives of those it serves at risk. Unfortunately, continuing financial losses are forcing the closure of Hahnemann University Hospital, one of the nation’s most historic medical facilities. Hahnemann Hospital, which primarily serves some of the poorest residents of Philadelphia, might have avoided this unhappy outcome if it had implemented a patient financial management program that optimized pre-care patient intervention to strengthen revenue.

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Obstacles to Healthcare Innovation

July 30, 2019 by John Ziegler
Tags: Medical Articles, News, Our Blog, Patients, Provider, FinPay In The News

By John Ziegler (CFO)

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The Healthcare Priorities of Millennials

April 30, 2019 by Christopher Wolfington
Tags: Medical Articles, News, Our Blog, Patients, Provider, FinPay In The News

As the influence and presence of millennials grows throughout society in the United States, so does the importance of the healthcare industry taking notice of their unique preferences.

The majority of millennials believe that the healthcare system is inherently flawed, and their consistent and agreed upon dissatisfaction with the healthcare industry has been a key concern for industry players looking to protect and ensure their long-term sustainability, as well as the future health of Americans.

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How ‘Medicare For All’ Would Change The Healthcare Industry

April 30, 2019 by Christopher Wolfington
Tags: Medical Articles, News, Our Blog, Patients, Provider, FinPay In The News

By Christopher Wolfington

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Healthcare’s Performance on Wall Street: Why Stocks Are Dropping

April 30, 2019 by Christopher Wolfington
Tags: Medical Articles, News, Our Blog, Patients, Provider, FinPay In The News

By Christopher Wolfington

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How To Simplify Your Health Care Payment Process

April 25, 2019 by Christopher Wolfington
Tags: Uncategorized

By Christopher Wolfington

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